Wokingham Privacy

1. Information Collected by Wokingham

Wokingham collects and processes several types of personal information, including:

2. How Wokingham Uses Your Information

Wokingham uses your personal information for the following purposes:

• Wokingham Service Delivery (Contract Execution):
  • Processing and managing your vehicle rental bookings and agreements in Wokingham. Verifying your identity and confirming you meet our rental criteria. Facilitating vehicle collection and return processes. Processing payments and administering deposits and fees.
• Wokingham Customer Communication (Legitimate Interest/Contract Performance):
  • Sending booking confirmations, updates, and important rental information for Wokingham. Responding to your inquiries and providing customer support for Wokingham customers. Notifying you of changes to Wokingham services or policies.
• Wokingham Marketing (Consent/Legitimate Interest):
  • Sending promotional offers, newsletters, and service updates relating to Wokingham where you have consented or where we have a legitimate interest. You can opt out at any time.
• Wokingham Service Improvement (Legitimate Interest):
  • Analyzing site usage to refine user experience and functionality. Conducting research to improve our vehicle fleet serving Wokingham.
• Legal Compliance (Wokingham Obligation):
  • Complying with legal, regulatory, and tax requirements in Wokingham. Preventing fraud and maintaining service security. Resolving disputes and enforcing our terms and conditions in Wokingham.

3. Data Sharing

Wokingham may share your personal information with:

• Wokingham Providers: Third-party companies that help Wokingham deliver its services, such as payment processors, IT support providers, and maintenance contractors. These providers are contractually required to protect your data.

Wokingham Borough Council does not sell your personal information to third parties for marketing purposes.

4. Wokingham Security

We implement appropriate technical and organizational measures across Wokingham to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These include encryption, access controls, secure servers, and regular security assessments. Transmission over the internet and electronic storage cannot be guaranteed to be completely secure.

5. Wokingham Retention

Wokingham retains personal information only for as long as required to fulfil the purposes for which it was collected, including meeting legal, accounting or reporting obligations. Retention periods vary by the type of information and the context of processing.

6. Wokingham Rights

Under UK data protection law, Wokingham residents have the following rights:

• Right of Access — Wokingham: Request a copy of the personal information Wokingham holds about you.

To exercise these rights, please contact Wokingham using the details below.

7. Cookies and Tracking for Wokingham

Wokingham's website uses cookies and similar technologies to improve your browsing experience, analyse site traffic and personalise content. You can manage your cookie preferences through your browser settings.

8. Wokingham Updates

Wokingham Borough Council may update this Privacy Policy periodically to reflect changes to its practices or legal requirements. Any updates will be posted on this page with a revised Last Updated date. We recommend that you review this policy regularly.

9. Contact Wokingham

For questions about this Privacy Policy or how Wokingham handles personal data, please contact us: